Privacy Policy

Effective Date: January 1, 2026

At EuroChems (“we,” “us,” or “our”), accessible from https://eurochems.net/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by EuroChems and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [Insert Customer Support Email Address].

1. Information We Collect

We collect personal information that you provide to us directly, as well as information collected automatically when you use our website.

Information You Provide: When you register for an account, subscribe to our newsletter, place an order, or contact us, we may collect personal information such as your name, email address, shipping/billing address, phone number, and payment information.
Information Collected Automatically: When you visit our website, we may automatically collect certain information about your device and your usage of the website, including your IP address, browser type, operating system, referring URLs, and browsing behavior (pages viewed, time spent on site).

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, and maintain our website.
Process and fulfill orders, including sending order confirmations and shipping updates.
Improve, personalize, and expand our website and product offerings.
Understand and analyze how you use our website.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
Send you emails, including newsletters and promotional offers based on your preferences.
Find and prevent fraud.

3. Cookies and Web Beacons

Like any other website, EuroChems uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

4. Sharing Your Data

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers to help us operate our business, such as:

Payment Processors: To process payments securely.
Shipping Carriers: To deliver your orders.
Email Marketing Platforms: To send you newsletters or promotional emails.

These third parties are obligated not to disclose or use the information for any other purpose.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (e.g., to comply with tax regulations).

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: The right to request copies of your personal data.
Rectification: The right to request that we correct any information you believe is inaccurate.
Erasure: The right to request that we erase your personal data, under certain conditions.
Object/Restrict Processing: The right to object to or request restriction of the processing of your data.

To exercise any of these rights, please contact us at [Insert Customer Support Email Address].

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.