Ordering & Shipping Information

Everything you need to know about our secure payment methods, discreet shipping protocols, and delivery guarantees.

1. Secure Payment Options

We prioritize security and anonymity for our clients. We currently accept the following payment methods:

  • Cryptocurrency: Bitcoin (BTC) and various Altcoins (Ripple, etc.).
  • Traditional: Direct Bank Transfer and Western Union.

Note: We do NOT accept PayPal, Credit/Debit cards directly, or Cash on Delivery (COD).

2. Shipping Methods & Speed

We ship exclusively from within Europe to ensure high delivery success rates and fast transit times.

MethodEst. DeliveryTrackingAvailable To
DHL Express2 – 5 DaysYes (Signature Req.)Most EU Countries
PostNL5 – 7 DaysYes (Signature Req.)The Netherlands Only
DPD3 – 6 DaysYesSelect EU regions

Our “Stealth” Protocol

Privacy is our top priority. All products are shipped in plain, vacuum-sealed packaging with no mention of EuroChems or the contents on the exterior. We utilize specific measures to bypass customs interference, resulting in an exceptionally low seizure rate.

3. Where We Ship

We ship to the following EU countries. If your country is listed, we have no product restrictions for your location:

• Austria• Belgium• Bulgaria• Croatia • Czech Republic• Estonia• France• Greece • Hungary• Ireland• Italy• Latvia • Lithuania• Luxemburg• Netherlands• Poland • Portugal• Romania• Slovakia• Slovenia

Notice: We do NOT ship outside of the EU at this time.

4. Reshipment & Refund Policy

We stand by our delivery service for all tracked orders.

  • DHL & PostNL: Fully covered. If your order is lost or intercepted, we offer a full re-shipment or compensation.
  • Unregistered Mail: Since we no longer offer this as a standard option, legacy unregistered orders are generally not eligible for reshipment (except for established customers with high order history).

If your order has not arrived within the estimated window, please contact our Helpdesk for a formal investigation.

Tracking FAQ

When will I get my tracking number? Tracking codes are emailed automatically at the end of every business day. Please check your spam folder if you haven’t received it within 24 hours.

Where do I track my parcel?